Effective Date: May 30, 2025
Panchsheel Prakashan (“us”, “we”, or “our”) operates the https://panchsheelprakashan.com website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: Email address, first name and last name, phone number, shipping/billing address, and order information.
- Usage Data: We may also collect information on how the Service is accessed and used. This Usage Data may include your computer’s IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service. Our e-commerce platform (WooCommerce) uses cookies to keep track of cart data. You can instruct your browser to refuse all cookies, but some portions of our Service may not function correctly.
2. How We Use Your Data
Panchsheel Prakashan uses the collected data for various purposes:
- To provide and maintain our Service, including processing your orders and managing your account.
- To notify you about changes to our Service.
- To provide customer support and respond to your inquiries.
- To gather analysis to improve our Service.
- To monitor usage and prevent technical issues.
- To provide you with news and special offers about similar goods and services, unless you have opted out.
- To comply with legal obligations, resolve disputes, and enforce our policies.
3. Data Retention and Security
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations (such as tax and accounting regulations).
Security of Data
The security of your data is important to us. We use SSL encryption for data transmission and other security measures. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
4. Service Providers and Third Parties
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Payment Processing: We use Razorpay for payment processing. Your payment information is provided directly to Razorpay, whose use of your information is governed by their Privacy Policy.
- Analytics: We use Google Analytics to monitor and analyze the use of our Service.
- Security: We may use security plugins like Wordfence, which may log IP addresses for security purposes to prevent malicious activity.
5. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. Panchsheel Prakashan aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you have an account on our site, you can often access or update your information directly within your account settings. For other requests, please contact us. Please note that we may ask you to verify your identity before responding to such requests.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email: info@panchsheelprakashan.com
- By Phone: 0141-2315072
- By Post: Shop No. 4, Film Colony, Chaura Rasta, Jaipur – 302003
